19 May 2007

WHAT TO DO IF YOUR PHONE IS LOST/STOLEN


If you lose your Virgin Mobile phone, or it's stolen don't panic. There's just a few easy steps to get you back hooked up and talking in no time. First, call Virgin Mobile At Your Service as soon as you realize your phone is gone in order to suspend your account. This is in order so that whoever has your phone won't be able to use it and steal your balance. Also, don't buy a new phone from online or a retailer. When you call VM they will offer you a variety of special replacement phones which are often priced around 50% off what they're selling for elsewhere. They are shipped overnight and include both a phone and charger.

Replacement Phone Price Examples:
*Kyocera "Switch_Back" ($49.99)
*Kyocera "Slider Sonic" ($45.99)
*UTStarcom "Slice" (black only - $24.99)
*UTStarcom "Snapper" ($32.99)
*Nokia "Shorty" ($3.99)
*Kyocera "Cyclops" ($49.99)
*Kyocera "K10 Royale" ($3.99)
*Kyocera "Marbl" ($9.99)
*Kyocera "Oystr" ($9.99)
*Audiovox "Flasher V7" (blue only - $24.99)

PRICES SUBJECT TO CHANGE AT ANY TIME
CALL Virgin Mobile At Your Service FOR CURRENT PRICES
ADDITIONAL MODELS MAY BE AVAILABLE
CERTAIN PHONES MAY BE OUT OF STOCK

When you recieve your replacement phone just call Virgin Mobile At Your Service and get it activated within minutes. Your phone number, balance, and voicemail will not be changed. If you find your old phone within 30 days, you can return the replacement for a full refund. And if you find it after 30 days you can use it as part of Virgin Mobile's Pass-It-On program.

1 comment:

Anonymous said...

Great advice! Thanks for posting this also.